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Also available in Acrobat format       THE TOOLS FOR THE JOB: TEACHING WITH TECHNOLOGY Back Next

Introduction

Preparation and Construction

Technical Specification

Learning Environment

Case Studies

SUPPORT STAFF

The lecture theatre complex is presently supported by one AV technician working on a 'buddy' or 'pairing' system in case of absences, (leave or sickness). Other AV technicians have been trained and are nominated as 1st and 2nd backup for such eventuality.

The technician's main job is to provide support to lecturers who are using the technology available. Background tasks include the general maintenance of equipment and the theatres themselves, contacting external contractors for repair work which cannot be carried out internally. The AV equipment is the subject of a technical service telephone line and a maintenance contract (giving on-site service within 24 hours).

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