Case Studies

TRAINING

The firm that installed the equipment ran a training course for technical staff. Learning Support Services organised 'walk-in' training days for teaching staff. Staff valued the opportunity to experiment with the equipment in an empty theatre - especially as many lecturers were rather intimidated by the control panels.

For those staff who missed this 'walk-in' training, and for new staff, the technician offered (and continues to offer) a conducted tour to show them the facilities and help them to gain confidence with the operation of the equipment. The majority of staff, once familiar with the equipment, are very keen to use it.

In addition to the specific training related to the use of the theatres, the university runs courses on software, presentation techniques, and sources of electronic information. (In addition there is a comprehensive set of support material in the library ).