Contents About this handbook 5 Uses of the Web and the nature of HEI information 7 Why publish in electronic form? 9 Obstacles to success with the Web 10 PRINCIPLES AND THEIR IMPLICATIONS The uses of hypertext 12 Paper information: good and bad 18 Hypertext and the style of documents 21 HTML 24 Functional markup versus fixed formatting 29 Evaluating interactive information technologies 39 The Web as an educational medium 46 The future: a better hypertext system? 52 The future: the Web is changing 54 DESIGN INTO PRODUCTION Web design for non-designers 56 Some basic principles of information design 60 Computer screens are not paper 67 User-centred design 69 DESIGN CASE STUDIES Visual and structural design of Web documents 75 POLICY Creating a maintainable site 88 Checklist for making and maintaining a site 89 Control 92 Staff development issues 94 APPENDICES Appendix One: a note on Standards 96 Appendix Two: Some basic facts 97 Appendix Three: Adobe Acrobat 104 Resources 108 Web Resources 110 Glossary 115