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Authoring and Design for the WWW

DESIGN INTO PRODUCTION

Some basic principles of information design

Framing

We said that grouping and alignment are powerful cues in organising information. Nevertheless, graphic designers have frequently resorted to even stronger means of directing the eye and dividing up a page, including horizontal and vertical rules, and boxes around information.

In this version of the table, rules are used to emphasise the profile within each year. However, such emphasis can often be created simply by the use of grouping and spacing. It is never useful to provide strong rules both vertically and horizontally.

Often, such means are excessive. Frequently they violate one of the basic rules of information design: that the content should be presented strongly while any supporting information which simply assists in presenting the content should be relatively weak. (see Tufte passim)

The default style for tables in Netscape is an example of good information design, in that the grid is presented in a muted tone which does not compete with the darker text within it. In this example, the small dates in the individual cells have also been set to a weak tone so that they do not compete for attention with the substantive information.

Sadly, Netscape introduced the concept of frames which, while they certainly solve a number of problems both of design and delivery, do so at the cost of filling the already cumbersome Netscape window with yet more obtrusive screen furniture. See Design Case Studies for examples of frames as a solution to various practical difficulties of delivery and presentation.

Colour

What we loosely call ' colour' can be though of as having three components: Since hue is psychologically the most obvious of these, it is tempting to think that difference of hue is the most useful attribute available to the designer. However, it is tone which is in fact the most important. For example, in order to distinguish a text item from its background, one might choose to set it in red on a background of blue these two hues after all could hardly be more different. However, legibility will be poor, since the red and the blue are likely to be of similar tone. It is tonal contrast, not difference in hue, which helps distinguish adjacent colours, allowing the text to stand out clearly.

In the upper example, red text is placed on a blue ground. In the lower example, text in the same shade of red is placed instead on a light grey background.

Differences in tone also have great significance in providing emphasis, dictating what the user sees as important: large differences of tone (high contrasts) make information stand out, while small differences (low contrast) make a more muted statement. On a well-designed map, specific information such as the locations of towns will be marked in a strong tone such as black, while background information such as contours will be indicated with less tonal prominence. This phenomenon was used in the design of the timetable grid shown above (under Framing).

This effect can also be enhanced by the use of saturation where unsaturated (weak or dull) colours are used for background information, while more substantive information uses saturated (vivid) colours such as red or green. Such usage also pleases our subjective preferences concerning saturated colour large areas of vivid colour tend to tire and aggravate the eye, which prefers muted shades over large areas.

Colour coding

It is also a mistake to ignore tonal values when choosing a range of hues for use as colour codes. A common mistake is to put text or other items in say red, green, blue and yellow. While it is possible to find a red, a green and a blue of roughly equal tone, the yellow will always be much lighter and, if on a white background, approach invisibility (see the Case Study p85 for an example).

Where documents take advantage of the Web's natural use as an international publishing medium, assumptions should not be made about the symbolic association of hues. For example, the association of black with death and white with weddings is by no means universal, and even within one culture colours can change their meaning over time and within cultural subgroups.

Remembering colours

When colour is used as a code, it must be recognised that we have poor perception of colours which are isolated from one another, and weak memory for colours when they are no longer side by side. For example, if we must remember which of two shades of green signifies the further info' section and which the help' section of our Web site, then both colours must be present when the user makes his or her choice. Otherwise the user will easily mistake one green for the other in the absence of an opportunity to compare them simultaneously.

Restraint in colour

It has been said of screen design that it is best to start with a tonal design, in shades of grey, and then apply colour selectively and with restraint where it is needed. The toolbar of the Netscape interface conforms roughly to this approach. However, if the Web is a publishing medium, it offers the freedoms as well as the responsibilities of any such medium: we will not want to limit ourselves to (literally) dull pages, especially if motivation of the reader is a key factor. As with paper publishing, on some occasions an extremely sober presentation will be required, while on others we may want a carnival vividness on the screen. As always, appropriateness will be the acid test.

Nevertheless, Web publishers should bear in mind some good reasons for treating colour carefully:

Using colour redundantly

Colour provides a powerful adjunct to communication and to the motivation of the user, but should not be used as a the sole means of conveying important information. Other cues should be used so that the colour does not have to do all the work alone. A familiar example is the use of the underline, redundantly with colour cues, in the way browsers display hypertext anchors.
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