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Further Reading

Birrel, J. & White, P., 1982, Using Technical Intervention to Behavioural Advantage, Behaviour and Information Technology 1 (3), 305-320.

Blohm, W. & Muhlbach, L., 1990, Videotelephony with High Resolution Transmission of Documents, Proceedings of the Human Factors in Telecommunications Symposium, Torino.

Cowan, R., 1984, Teleconferencing: Maximising the Human Potential, Reston Publishing USA, 1984.

Eason, K.D. (1988). Information Technology and Organisational Change. Published Taylor and Francis.

Egido, C. (1988). Videoconferencing as a Technology to Support Group Work: a Review of its Failure. Proceedings of Computer Supported Co-operative Work (pp 13-24 ). Portland.

Elton, M. C. J. (1985). Visual Communication Systems: trials and experiences. Proceedings. of IEEE, 73 (4), 700-705.

Goodman, G. & Abel, M.(1987) Communication and Collaboration: Facilitating Co-operative Work through Communication. Office Technology and People, Vol 3 1987.

Grandjean, E. (1988). Fitting the Task to the Man. A textbook of occupational ergonomics (4th Edition). Taylor and Francis, London.

ISSUE Project (1991 a). Interim Report on Survey of Videoconferencing Part 2: Field Investigation of Organisations Using Videoconferencing. RACE Deliverable 65/HUS/DS/A/004/B1.

ISSUE Project (1991 b). Field Investigation of Organisation Using Videoconferencing. RACE Deliverable 65/HUS/DS/A/007/B1.

ISSUE Project (1992 a). A Longitudinal Study of the use of Videoconferencing in 11 European Organisations. RACE Deliverable 65/HUS/DS/A/012/B1.

ISSUE Project (1992 b). Human Protocols of Videotelephony and Videoconferencing. RACE Deliverable 65/HUS/DS/A/013/B1.

Johansen, R. & Bullen, C. (1988). Thinking ahead: what to expect from Teleconferencing in Computer Supported Co-operative Work: a book of readings. Greif I.(ed).

Kraut, R., Egido, C. & Galegher J. (1990). Patterns of Contacts and Communication in Scientific Research Collaboration. In: Intellectual Teamwork Galegher, J., Kraut, R. & Egido, C. (eds) Laurence Erlbaum Associates Publishers New Jersey.

Markus, L. (1987). Toward a Critical Mass Theory of Interactive Media Communication Research Vol 14 No 5 491-511.

McFarlane, R. E. & Nissen, R. J. (1982). Room Design and Engineering for two- way Videoconferencing. In: Teleconferencing and Electronic Communications: Applications Technology and Human Factors (ed Parker, L. A. & Olgren, C. H.) 124-138.

Rohman, G. & Muhlbach, L. (1988). Multipoint Teleconferencing. Empirical Studies with Different Variants. Proceedings of the 12th Human Factors in Telecommunications Symposium, The Hague.

Ruchinskas, J. E., Charles, J. &Svenings, L. (1987). Charge back and Teleconferencing Use Lessons from the Front Line. International Teleconferencing Association (ITCA). Research Committee white paper.

Sabri, S. & Prasada, B. (1985) Videoconferencing Systems. Proc IEEE vol 73 no 4 pp 671-688, April 1985

Stefic et al. Beyond the Chalkboard: Computer Support for Collaboration and Problem Solving in Meetings. Communications of the ACM Vol 30 No1 January 1987.

Velthvijsen, A. (1988). Human Factors in Teleconferencing. 12th International Symposium on Human Factors in Telecommunications. The Hague.

Young, I. (1989). How to get the best out of Videoconferencing. In: Teleconference Managers Guide. Housell, K. J. (Ed).

ISSUE Guidelines:

Videoconferencing. Guidelines for user organisations and service providers. CEC RACE Project 1065 ISSUE, 1993 (RACE ISSUE usability guidelines, Vol. 1)

Human factors guidelines for videotelephony. CEC RACE Project 1065 ISSUE, 1993 (RACE ISSUE usability guidelines, Vol. 2)

Human factors guidelines for multimedia. CEC RACE Project 1065 ISSUE, 1993 (RACE ISSUE usability guidelines, Vol. 3)

Usability evaluation. Guidelines for IBC service designers. CEC RACE Project 1065 ISSUE, 1993 (RACE ISSUE usability guidelines, Vol. 4)

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