Table of Contents

• 1. Abstract
• 2. Introduction
  • 2.1 Objectives
  • 2.2 Background
  • 2.3 Method
  • 2.4 Scope
• 3 Study 1 : Current Academic Research
  • 3.1 Objective
  • 3.2 Background
  • 3.3 Method
  • 3.4 Scope
  • 3.5 Results
  • 3.6 Discussion
• 4 Study 2 : Current Training Resources
  • 4.1 Objective
  • 4.2 Background
  • 4.3 Method
  • 4.4 Scope
  • 4.5 Results
  • 4.6 Discussion:Resource materials - User Centred Design
  • 4.7 Pedagogical Issues: Avoiding a technology driven scenario
• 5 Study 3 : Towards Appropriate Training Resources
  • 5.1 Objective
  • 5.2 Scope
  • 5.3 Background:Minimalist instruction.
  • 5.4 Method
  • 5.5 Results
  • 5.6 Discussion : FAQ or minimal manual ?
• Annexe 1 : Summaries of Current Academic Research
• Annexe 2 : Summaries of Current Training Resources
• Annexe 3 : Draft structure of FAQ on Video Conferencing
• Annexe 4 : Prototype Video Conferencing Minimal Manual
• References