We need to train a range of staff to support the use of technology provision for teaching and learning. There will be less of a problem in 10 years time we will be recruiting people who have grown up with the technology who do not see the distinctions between, for example, computing and AV.
We need to recognise the different specialisations: educational technologists; producer; presentation support; academic and provide appropriate training to each. A minimum critical mass of support staff is a pre-requisite for success.
Staff do have concerns with regard to their security in the light of new technology.
Staff need to be reassured the new technology is likely to need more not less support. Staff have to be willing to develop skills and take on new roles as new technology emerges.
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