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Authoring and Design for the WWW


User-centred design

Some rules

The following are example rules from a standard text on interface design (Brown 1988), showing how they can be applied to the Web.

Display design

Dialogue Design

Users' errors

Users will make errors, especially as systems become more complex. User-centred designers work with error in mind, trying to prevent misunderstandings and slips by the user, but not supposing that such errors will never occur.

When finally users do make mistakes, error messages should be instructive, polite, brief, appropriate to users, consistent, specific and directive.

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